Privacy Policy

This Privacy Policy applies to all personal information collected by Amy Thompson Coaching via this website.

The Privacy Act 1988 (Cth) defines “personal information” as information or an opinion about an identified individual or an individual who is reasonably identifiable — whether the information is true or not, and whether it is recorded in a material form or not. If the information does not disclose or enable the ascertainment of your identity, it will in most cases not be classified as “personal information” and will not be subject to this policy.

The kind of personal information collected from you will depend on which service you sign up for. Personal information collected and held may include: your name, phone number, email, address, date of birth, height, weight, body measurements, photos, nutrition and training background, and medical history.

We may collect personal information whenever you input such information into the website. We also collect cookies from your computer which enable us to tell when you use the website and to help customise your website experience. As a general rule, it is not possible to identify you personally from our use of cookies.

Personal information is collected to provide you with the best service experience possible. We customarily disclose personal information only to service providers who assist us in operating the website. Your personal information may also be accessible to maintenance and support personnel acting in the normal course of their duties.

By using our website, you consent to the receipt of direct marketing material. We will only use your personal information for this purpose if we have collected such information directly from you, and if it is material you would reasonably expect to receive from us. We do not use sensitive personal information in direct marketing activity, and all marketing material will include a simple means to opt out.

Australian Privacy Principle 12 permits you to obtain access to the personal information we hold about you in certain circumstances, and Australian Privacy Principle 13 allows you to correct inaccurate personal information subject to certain exceptions. To request access or correction, please contact us at the details below.

If you have a complaint concerning the manner in which we maintain the privacy of your personal information, please contact us. All complaints will be considered by Amy Thompson Coaching and we may seek further information from you to clarify your concerns. If we agree your complaint is well founded, we will take appropriate steps to rectify the problem. If you remain dissatisfied, you may refer the matter to the Office of the Australian Information Commissioner.

Your personal information will not be disclosed to recipients outside Australia unless you expressly request us to do so. If you request us to transfer your personal information to an overseas recipient, the overseas recipient will not be required to comply with the Australian Privacy Principles and we will not be liable for any mishandling of your information in such circumstances.

In some circumstances, the European Union General Data Protection Regulation (GDPR) provides additional protection to individuals located in Europe. Where this is the case, there may be additional rights and remedies available to you under the GDPR if your personal information is handled in a manner inconsistent with that regulation.

If you have any queries, seek access to your personal information, or have a complaint about our privacy practices, please contact us via the contact page.